Optimise processes, with and without AI

Less routine, more margin: process optimisation with and without AI.

For managing directors and decision-makers who are responsible for multi-million revenues from complex client projects and services, but whose core processes still run on Excel, Word and email. We make your processes more valuable: with AI where it makes a difference and proven automation everywhere else. Measurable, practical and in weeks rather than months.

Process optimisation: AI workflow on a whiteboard
Specialised in medium-sized businessesShorter lead timesGrowth without new staffHigher employee satisfaction16 years of experience, more than 75 clients, more than 327 projects
Specialised in medium-sized businessesShorter lead timesGrowth without new staffHigher employee satisfaction16 years of experience, more than 75 clients, more than 327 projects
Specialised in medium-sized businessesShorter lead timesGrowth without new staffHigher employee satisfaction16 years of experience, more than 75 clients, more than 327 projects
Specialised in medium-sized businessesShorter lead timesGrowth without new staffHigher employee satisfaction16 years of experience, more than 75 clients, more than 327 projects
Specialised in medium-sized businessesShorter lead timesGrowth without new staffHigher employee satisfaction16 years of experience, more than 75 clients, more than 327 projects
Specialised in medium-sized businessesShorter lead timesGrowth without new staffHigher employee satisfaction16 years of experience, more than 75 clients, more than 327 projects
Does this sound familiar?

Much of your daily work could already run automatically today

Almost every company has tasks that tie up time without creating value. Not because anyone is doing something wrong, but because processes have grown over the years. This is where the greatest potential lies: these four areas are particularly easy to optimise today, with and without AI.

It gets most expensive when a process depends on a single person
In many companies, only one person fully knows an important process: costing, order processing, scheduling.
If that person retires, falls ill or resigns, the process comes to a halt, and finding a replacement is often neither wanted nor possible.
These are exactly the processes we make independent of individuals: documented, digital and, where it pays off, automated.
Time-consuming manual data entry
Master data, bookings, delivery notes, working hours, etc.
Recurring coordination
Leave requests, meeting notes, task planning, appointments, etc.
Gathering information
Emails, files, Teams chats, notes, spreadsheets, the internet, etc.
Routine tasks nobody questions
Excel reports, filing paperwork, transferring data, etc.
It is easier than you think

Seven levers for improving administrative processes

Process optimisation is not rocket science: there are seven proven levers that can be applied to almost any process. Some do not even need software. The art lies in finding the right lever for each process.

01

Make data usable

A great deal of valuable information already exists in your company, scattered across emails, spreadsheets, folders and systems. This lever makes it accessible and analysable: cleanly captured, centrally available and easy to find where the work is done. Only usable data makes informed decisions and all the other levers possible.

Learn more

The analysis shows which lever will make the biggest difference for you. You will see how we go about it in the next step.

The proven Werkdigital Insight Method®

How we arrive at a well-designed solution
for more time and lower costs

Our experts optimise your business processes with AI: measurable, practical and in weeks rather than months. For medium-sized businesses that are not looking for AI concepts but for concrete solutions: processes that eat up time today run automatically tomorrow. No system change, no risk, with a partner who understands your business goals as well as the technology.

01Analysis

Analyse first, then optimise

Together we examine your processes: where do everyday problems arise, from manual entries and coordination to searching and routine? What does it cost you? The result is a crystal-clear action plan, a reliable business case and a solution outline with budget, prioritised by impact: the most expensive time wasters first.

Honest as-is analysis and goal definitionVisions, wishes, goals, requirements, pain points, compliance framework and a crystal-clear action plan.
Business caseBottleneck analysis, data check, AI efficiency & ROI check, funding check and measurable success KPIs.
Solution outline & budgetingSolution options, cost estimate, scheduling, resources, including presentation material for your committees.
02Concept

The right lever for every process

Not every process needs AI, and not every one needs new software. From the seven levers, we choose those that make the biggest difference for you. The target process becomes tangible visually and functionally, the architecture fits into your existing systems, and the implementation plan comes with a detailed calculation as an agile fixed-price contract.

Requirements, process design, featuresTarget process, visual and functional, user journeys, user stories and an interactive clickable prototype.
System and solution architectureMake-or-buy decision, tool selection, AI components, data model and interfaces to third-party systems.
Implementation plan with detailed calculationSchedule, resources, investment, operating costs, milestone phase plan and an agile fixed-price contract.
03Solution

Results in weeks that can be proven

We implement instead of delivering concepts: agile two-week sprints with continuous progress monitoring, and the first working interim results after two weeks. After testing and final acceptance, every hour saved is made visible, and on this basis we continue to optimise and scale.

Agile implementationTwo-week sprints, whether development, configuration, AI integration or process roll-out. Continuous progress monitoring.
Testing & final acceptanceEnd-to-end process tests, AI validation, final checks, go-live, training, source code and configuration documentation.
Operation, support & further developmentService contract, monitoring, AI model updates, continuous optimisation and an emergency plan.
And what does it deliver?

Six effects that show up on your
balance sheet and in your cash flow

We make you more efficient, by persuading rather than lecturing. Not in every process, but where it is effective. With method, experience and measurable results.

Staff efficiency rises
Routine runs in the background. Your valuable employees do the work that creates value.
Shorter lead times
Costings in minutes instead of hours. Quotes ready in hours instead of days. Invoices out on the day the service is delivered.
Answer queries immediately
No more searching through three files and five emails when a client asks about the status of an order.
Employees stay longer
People who have handed over tedious routines and do value-adding work instead are less likely to resign. Staff turnover falls.
Growth without adding staff
Handle more orders and win more clients without headcount rising at the same rate.
Return on investment of up to 300%
With a high degree of automation and full integration, you save thousands of euros per month: an ROI of up to 300% within the next 12 months is achievable.
Staff efficiency rises
Shorter lead times
Answer queries immediately
Employees stay longer
Growth without adding staff
Return on investment of up to 300%

Good news: the state pays up to 80%

For medium-sized companies with fewer than 250 employees, up to 80% of certain consulting and audit services are currently eligible for funding, for example through the INQA programme. In the initial assessment, we clarify which programme applies in your case, even if your company is larger.

INQA funding
A success story from practice

Custom chatbot saves up to 20 hours a week in wholesale

In the hazelnut wholesale trade, business is driven by daily prices that are regularly requested from suppliers and producers, mostly by phone and email. WhatsApp has long played a central role in communication too, but following up and filing the price information used to take a lot of time.

Together with Werkdigital, this process has been largely automated. An AI chatbot independently requests the required prices from suppliers via WhatsApp, interprets their replies in text, photos or attached files and transfers the data in structured form directly into the database of the company.

Thanks to active, automated communication and data capture, relevant information is now available immediately, without manual intermediate steps. This gives Birlin Mühle a lot of time for clients and core business, thanks to a smart ‘AI employee’.

Case study: laptop dashboard and smartphone with a WhatsApp chat
Peter Birlin

“The new AI chatbot simply asks our Turkish suppliers for the daily prices via WhatsApp. What used to cost hours of emails and phone calls now runs automatically in the background. For us, that is an enormous time saving.”

Peter Birlin
Birlin-Mühle Nuts and Food Ingredients GmbH
Birlin Mühle
Up to 20 hours saved per week
Time goes into clients and core business
No more chasing by phone and email
Automatic workflow
Requests and filing run by themselves
No more manual requests and no retyping
Every format understood
Text, photos & files are interpreted
No scattered sources and media gaps
Data always in real time
Daily prices instantly in the database
No outdated values due to intermediate steps
How it works

A simple and transparent process that delivers results

Most consultants deliver tools, concepts and retainers. We deliver time savings, cost reductions and profit. Our approach works wherever established processes meet a willingness to optimise. We do not build castles in the air: we implement practical solutions.

Initial assessment & brief analysis

1

You tell us about your industry, products, processes and systems. We analyse: where are the bottlenecks and time wasters? How much do they cost you? Which results are realistic?

Analysis & advice

2

We show you which approach makes sense, what a process optimisation costs and what time savings you can expect. You decide whether to work with us.

Implementation in a few weeks

3

We optimise your most important processes, implement the technical infrastructure and align AI platforms, compliance and data protection. Everything is set up within 4 to 8 weeks.

Save time & increase profit

4

The new processes go live and, at best, deliver real time savings within just a few days. From then on: data-driven optimisation and scaling.

FAQ

Common questions

Do you have questions? Here you will find answers to the topics decision-makers ask us about most often before working with us.

The initial assessment is free of charge. The subsequent process analysis is at a fixed price. We give you the specific range in the initial assessment, as it depends on the size of your company and the number of processes to be reviewed. We only quote for the later implementation after the prototype: no estimated hours, no surprises.

After the initial assessment: feedback within a few working days. After the audit: a concrete recommendation within one to two weeks. After the project starts: the first working interim result after two weeks, productive use typically after 8 to 16 weeks.

No. We regularly work with medium-sized companies that have no IT department of their own. You have the knowledge of your processes. We bring the knowledge of software and AI.

No. Werkdigital complements rather than replaces. Our solutions integrate into your existing system landscape via interfaces. What works, stays.

Get started now

Standing still is expensive. Move
your business forward.

Every month with manual processes costs you money you will never get back. Automation, AI and co. are an investment that pays for itself several times over: less routine work, faster turnaround, more margin, with a return on investment of up to 300% within the next 12 months. In the free initial assessment, we work out together where your ROI lies.

Book an initial assessment
Joost Sattler
Joost Sattler
Director Operations / Senior Process & Data Architect